User blog:PerapinCP/Is this the future of Club Penguin Rewritten?

Hey everyone,

As stu and Thorn pointed out in the recent in-game interview at Kidguin's igloo, Club Penguin Rewritten's e-mail support is planned to be mostly run by "e-mail bots". These use artificial intelligence (AI) to respond to certain questions. They also confirmed they have no current plans to expand their support team with real people to keep up with the amount of e-mails. So most of the time anyone sending an e-mail to Club Penguin Rewritten's support e-mail will not get a reply from a real person.

Personally, I am strongly against this decision because it would lose the advantages you get from real people replying. E-mails from a real person would be more personalized and would use better emotional intelligence than a bot would provide. We've seen what happens when the game's moderation runs on autopilot, why would it be better for e-mail support?